MONI supports our Authorized Dealer Program with an award-winning Alarm Response Center.

We're committed to providing the best possible service and protection to over 1 million customers. Our 24-hour live alarm monitoring represents the foundation of that commitment. We are the industry leader in two-way voice accounts, and we support the top cellular providers. We are also one of three charter members of the Automated Secure Alarm Protocol (ASAP) program, a computer-aided system that dramatically reduces alarm dispatch time. Our robust monitoring infrastructure is a major differentiator in an increasingly competitive industry.

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Security in Action: Real Stories from Real Customers

Security In Action

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ASAP: Automated Security Alarm Protocol

Progressive Monitoring

MONI is one of three charter members of the Automated Secure Alarm Protocol (ASAP) program. It's an industry-changing initiative that drastically reduces emergency response time by allowing member monitoring centers to electronically transmit emergency data instead of over the phone. This significantly reduces communication time between alarm monitoring companies and dispatch. Other major alarm companies have adopted ASAP, but we were there at the beginning.


Installation Quality (IQ) Certification:

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MONI has achieved IQ Certification status for alarm monitoring, which holds us to the highest standards of training and best practices. We actively encourage our dealers to provide maximum protection and satisfaction by joining us in becoming IQ Certified.