Welcome to the Dealer Communication Center (DCC)! You asked for a better, cleaner, easier way to communicate with us, and we listened. The DCC will be your one-stop spot for everything you need to know regarding products, pricing, program announcements and news. Rather than crowd your inbox with messages, you’ll start to see more streamlined communications procedures.

Everything you’re used to seeing in Dealer Portal will continue to be posted here, but be sure to check in to the DCC from time to time and read our monthly Monitor Newsletter! Questions? Call your Account Executive at 800-615-3844.


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April 2018
MONI Smart Security Conditional Permit Policy

MONI Smart Security Conditional Permit Policy

It is the goal of MONI Smart Security to ensure that any account purchased is done so with all requi...
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Dealer Portal Upgrade

Dealer Portal Upgrade

We recently rolled out updates to the Dealer Portal. Unfortunately, you may have experienced sever...
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March 2018
Dealer Portal Update

Dealer Portal Update

We will roll out an update to the dealer portal on April 3rd, 2018. Although the functionality of th...
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TRY NEST FOR FREE!!!

TRY NEST FOR FREE!!!

It’s finally here! The MONI-Nest dealer program is actively seeking security companies to sell the ...
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Do you use additional forms during your sales and installation process?

Do you use additional forms during your sales and installation process?

To better support our customers, it is important that we have all of the records associated with the...
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Spring Cleaning – Know Your Users

Spring Cleaning – Know Your Users

It’s that time of year. We recommend that all owners review their mymoni.net user list at least onc...
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February 2018
MONI to Rebrand as BRINKS Home Security

MONI to Rebrand as BRINKS Home Security

This is an exciting time at our company. We are thrilled to announce that soon we will rebrand the M...
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January 2018
MONI Customer Care is Now Available by Text!

MONI Customer Care is Now Available by Text!

At MONI we are constantly looking for ways to improve how our customers communicate with us. We are ...
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Improved Customer Portal, Updated Hours, New Recovery Fee

Improved Customer Portal, Updated Hours, New Recovery Fee

As we enter 2018, we’d like your help communicating three major changes that will affect new and ex...
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January Sales Contest

January Sales Contest

Let’s get this year kicked off right! We have an exciting sales contest lined up for January.
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AlarmDotCom Best Practices

AlarmDotCom Best Practices

We are constantly looking for ways to exceed customer expectations. Since many of our customers use ...
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Yearly Holiday Schedule

Yearly Holiday Schedule

MONI will be observing special hours for the following holidays. We will also send out reminders of ...
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December 2017
MONI Holiday Hours

MONI Holiday Hours

MONI will be observing special hours for the upcoming holidays.
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MONI is Now Offering Professional Monitoring for Nest Secure

MONI is Now Offering Professional Monitoring for Nest Secure

We are proud to announce that MONI is now offering professional monitoring for Nest’s new product l...
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MONI Smart Security Announces Renewed Partnership with Skyline Smart Home Protection

MONI Smart Security Announces Renewed Partnership with Skyline Smart Home Protection

Today MONI announced it has renewed its relationship with Skyline Smart Home Protection (“Skyline”...
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